Every time anew issue arises it seems organizations want to create new rules. This why it’s refreshing to see that Rongotoi College in New Zealand works off the acronym of B.E.S.T.

Being respectful
Encouraging brotherhood
Striving for Excellence
Taking pride

Rather than adding more rules or laws shouldn’t we be working on developing a culture where people are respectful, work together, want to be the best and have pride?

If we focus on creating a better culture we wouldn’t need all of the rules we have.

Have a great day!


Start Over

If you could start your business over, what would you do differently?

If you think about the answer your gave to the above question, is there any way you can do still do that differently?

If so, what is stopping you?

Have a great day!


Internal Growth

It’s easy to think the best way to grow is through the acquisition of new customers. New customers equals more profits (in theory).

The reality is many times customers come with large customer acquisition costs. Marketing, salespeople, discounts etc.

Another way to grow is through your current customer base. Offer a new service, a new product or even better pricing to encourage them to order more.

The costs of up-selling your current customers is usually dramatically better than the costs of acquiring new customers.

Just something to think about.

Have a great day!


Watch the first

When the first sign of trouble shows, react accordingly.

Too often we wait till it’s too late because we want to make sure we have all of the data possible before making a decision.

Rather than waiting till it’s too late, look for the first sign of a problem and start preparing rather than waiting for the confirmation.

Have a great day!