So much time gets wasted due to unclear communications.
When it takes 10 emails to pick a time for a 3 way conference call, something is wrong.
When it takes multiple emails from a customer who can’t login to their website to get basic information such as what username are they using, something is wrong.
When it takes 5 minutes on a voicemail system to find a way to speak with a person, something is wrong.
There is a lot wrong in our every day lives that can be fixed by slowing down and improving our communication.
Have a great day!