Hiring consultants can give an organization some invaluable information and help jumpstart projects.
The mistake organizations make is to become reliant upon outside consultants at the expense of learning their own business.
If a consultant can fill in some holes then it’s a great use of them but if you are completely dependent upon them to provide your knowledge base for your industry, you might be overly dependent upon them AND they might realize you are in over your head.
Use consultants to get a better understanding of the industry, not as a replacement for your lack of knowledge of the industry.
Have a great day!