You have been in business for awhile and are now at a point where you get no complaints. Things must be pretty good…right?
Would you rather have no complaints or lots of compliments?
No complaints doesn’t mean people are happy, it might mean it’s not worth their time to complain about what is happening anymore.
If you are doing things that get people to rave about your work it probably means you are doing something cutting edge. While many will LOVE it, others will hate it. If they hate it, it doesn’t mean it’s bad rather you are going after a different market.
No complaints might be good. Lots of compliments is GREAT!
Have a great day!