When problems arise people want answers (and they want them quickly). Doing the proper research to find the cause of the problem and then determine how to fix the problem takes time and is difficult.
It’s much easier to make up an answer/excuse and then finding someone else to blame. While this might be much easier, it doesn’t accomplish anything (other than stalling).
While that might be the easier thing to do it’s not the right thing to do. Take the time and energy to find the problem, determine the cause and find the solution. It’s not as easy short term but long term it’s the right thing to do.
Have a great day!