When rules don’t make sense

Yesterday there were some interesting articles about 5 star hotels in China wanting to be downgraded because the government changed their policies to prohibit anyone staying in a 5 star hotel at the governments expense.

Logic says the reason for this change in policy was to reduce costs but rather than doing that, it simply encourages hotels to request to be downgraded to 4 stars, at which point they can continue to charge the exact same rates to their government customers.

Do you have any rules in your organization that don’t accomplish their intended objectives? It’s easy to say “no” but when was the last time you really looked at your rules and policies to determine their effectiveness?

Just something to think about

Have a great day!


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