If first impressions are so important, do you need to reevaluate your organizations first impressions at events?
If you are a restaurant, how much time is spent making sure the host is providing a great first impression.
If you are are a hotel, has your registration process been streamlined to make sure it is as efficient and effective as possible?
If you run a camp, is your registration process easy and quick?
Unfortunately, many organizations spend too little time on this first impression (but they sure do love to talk about it)
Have a great day!