If you work in an office, do you know the name of the person who empties the trashcan in your office?
If you go a restaurant frequently, do you know the name of the host/hostess who seats you?
When you check in to a hotel, do you know the name of the person at the front desk who checked you in?
If you don’t, shouldn’t you? Or, do you think they are not important enough for you to care?
Just something to think about.
Have a great day!