How often do you find a problem with something and when you bring it to the responsible parties attention, rather than addressing how they are going to get the problems resolved, they are more intent on giving excuses and explaining how it wasn’t their fault?
Rather than making excuses and diverting blame, take responsibility and get the problem resolved as quickly as possible.
Realize, when someone points out a mistake, they are, in most cases, not doing so to place blame but rather because they want a resolution. They don’t care whose fault it is, they simply want it fixed.
Next time someone comes to you with a problem, be willing to take responsibility (especially if it’s your fault but even if it’s someone else’s fault in your organization) and get it resolved as quickly as possible.
Have a great day!